Tuesday, March 02, 2010
a pet peeve
One of my BIGGEST pet peeves is when people buy something for themselves (mainly clothing) and then return it.
Exceptions to this:
-the product is damaged
-the product is uncomfortable (such as shoes that maybe cut into your feet)
But other than that, if someone is shopping for something and he/she tries it on and it fits and he/she likes it, why bring it back?? I just don't get it. I can understand that there are those who may have compulsive shopping habits and if that is the case then I guess that is another issue entirely but for the rest of consumers, if you like it and you buy it, you keep it. For years this has been a hot button and also a topic of debate between me and Tom. Since he's a Nordstrom employee he stands behind their return policy which I have argued is way too lenient. And I've witnessed so many people take advantage of it over the years.
I'm fired up after that Today Show segment from my earlier post and just wanted to get this off my chest.
Posted by Me at 5:42 PM